One of the most critical skills a travel manager can possess is how to distinguish effective innovation now from the promise of future innovation. That skill will only grow more important as the industry turns a calendar page into 2024—with both established suppliers and managed travel industry startups introducing new products, platforms and services powered by the likes of New Distribution Capability, generative artificial intelligence, blockchain and other emerging technologies. Read BTN's coverage on how the industry and individual buyers are innovating now.